Privacy Policy

AlwaysMart (“we,” “us,” or “our”) operates autonomous mini-markets inside residential and commercial communities. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our Instagram profile, automated messaging system, website, and services.

1. Information We Collect

When you interact with our Instagram Direct Message automation or our website, we may collect:

• Instagram username and profile ID
• Messages and content you send to us via Instagram Direct
• Information you voluntarily provide, such as your city, building name, number of units, and contact preferences
• Interaction data, including timestamps and message history
• Technical data such as IP address and browser type when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Qualify and follow up with potential business partners, licensees, and property managers
• Improve our automated messaging system and service quality
• Communicate relevant information about AlwaysMart services and opportunities
• Comply with legal obligations

3. Automated Messaging

AlwaysMart uses an automated messaging system powered by artificial intelligence to respond to Instagram Direct Messages. By messaging us on Instagram, you acknowledge that your messages may be processed by automated systems. You may request to speak with a human representative at any time by stating so in your message.

4. Data Storage and Retention

Information collected through our messaging system is stored securely in our CRM system (Google Sheets and related tools). We retain your data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our systems (e.g., cloud storage, AI providers), bound by confidentiality agreements
• AlwaysMart licensees and business partners, when you have expressed interest in a specific location or opportunity
• Legal authorities, when required by law or to protect our rights

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at the information below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may configure your browser to refuse cookies, though some features may not function properly as a result.

8. Third-Party Platforms

Our Instagram messaging system operates through Meta Platforms, Inc. Your use of Instagram is subject to Meta’s own Privacy Policy and Terms of Service. AlwaysMart is not responsible for Meta’s data practices.

9. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

AlwaysMart

Website: https://alwaysmart.net

Instagram: @alwaysmartgroup

Email: Contact us via our website contact form